PRIMA Parts & Accessories
PRIMA is the home of Bailey parts and accessories. They are a separate company, wholly owned by Bailey of Bristol, who specialise in the supply of parts and accessories to the outdoor leisure industry.
With a choice of up to 20,000 products available to purchase through a dedicated website, including PRIMA inflatable awnings and Bailey branded towing covers, you can order items on-line to be delivered direct to your door.
Visit the PRIMA web site now to find out more
PRIMA supplies a comprehensive range of replacement parts to the public on a chargeable basis. Warranty parts are only made available to Approved Bailey Retailers and Approved Bailey Service Centres for fitment upon approval of an appropriate warranty claim.
Where to find your VIN number
To help the PRIMA team identify the correct parts for your caravan or motorhome they will require its VIN number (Vehicle Identification Number) which can be found as follows:
For Caravans, the VIN number can be found etched into the chassis under the front A-Frame cover (all models) and on all principal caravan windows (models built from 1992 onwards only).
For Motorhomes the VIN can be found on the lid of the glove box on the front dashboard.
In all cases, your VIN number will also be recorded on the documentation received when you purchased the vehicle in question.
Parts Enquiries and Opening Hours
The expert team at PRIMA are the people to speak to for all enquires relating to the supply of replacement Bailey parts.
They are contactable both by e-mail and telephone.
Address: PRIMA Leisure, Unit 600, The Quadrant, Ash Ridge Road, Bristol, BS32 4QA
Telephone: 0344 326 4000 (Mon-Thu 09:00 – 16:30 / Fri 09:00 – 15:00)
(Please note calls may be recorded for training and monitoring purposes)