Managing Director, Nick Howard stated “We take a lot of positives from our showing in this years’ Owner Satisfaction Survey. Total customer satisfaction is top priority at Bailey and this independent owner feedback shows that we are on the right track in terms of product performance and customer service. However we shall be looking closely at the findings of the report to identify the areas which we can improve upon to continue to take ourselves forward”.
“The fact that these awards are based purely on customer’s opinion makes them all the more special and are a good testament to the products we manufacture and the service we, in conjunction with our Retailer Network, provide.” he added.
Full results of the Owner Satisfaction Survey 2019 can be found in the March Issue of Practical Caravan Magazine and or on the Camping and Caravanning Club web site at https://www.campingandcaravanningclub.co.uk/helpandadvice/tent-survey/caravan-owner-satisfaction-awards/
This latest result follows an extended run of award success for the Bailey caravan portfolio, which culminated with the recent receipt of the Practical Caravan Magazine ‘Tourer of the Year’ award 2019 which was presented to the Pegasus Grande Messina.
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